HİVA

ABOUT US

THE SHIPPING PARTNER OF E-EXPORT.

Since 2012 we have been connecting Turkey's e-exporters to world markets. We run the entire overseas shipping operation for thousands of sellers on Etsy, Amazon, eBay and their own stores.

From the moment your parcel is collected at your door until it reaches the buyer, everything moves through one pair of hands: pickup, labelling, ETGB, customs, transport and returns. You focus on selling; operations, regulations and shipping are on us. With our London warehouse and US return centre, we serve your buyers at local speed.

About Us

[ ISTANBUL & LONDON OPERATIONS — 18,000 SQM STORAGE ]

WHY HIVA

Speed

Door-to-door express delivery to the US and Europe in 1-4 business days.

Global Network

Delivery to 220+ countries with daily departures on 16 main lanes.

End-to-End Tracking

A live, buyer-shareable tracking number on every parcel.

ETGB Expertise

Your micro-export declaration and VAT refund documents, handled.

Local Operations

Local speed with our London fulfilment warehouse and US return centre.

Assurance

Per-parcel insurance with fast claims when things go wrong.

BY THE NUMBERS

1M+
PARCELS DELIVERED
[ DELIVERED SAFELY ]
0+
COUNTRIES SERVED
[ WORLDWIDE REACH ]
0%
ON-TIME DELIVERY
[ PERFORMANCE RATE ]
24/7
SELLER SUPPORT
[ ALWAYS ON DUTY ]

OUR JOURNEY

  1. 2012

    Founded

    We started international shipping operations in Istanbul.

  2. 2015

    Micro-Export Era

    We specialised in e-export parcels as an ETGB operator.

  3. 2019

    London Office & Warehouse

    We opened a London office and warehouse for UK operations and fulfilment.

  4. 2023

    Return Centres

    We launched local return address services in the US and UK.

  5. 2026

    1 Million Parcels

    We passed the one-million-parcels-a-year mark.

CERTIFICATIONS & MEMBERSHIPS

● ISO 9001:2015● IATA CASS● ETGB OPERATÖRÜ● AEO● UTIKAD● ETSY & AMAZON PARTNER AĞI

POPULAR DESTINATIONS

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LON
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OUR OFFICES

ISTANBUL
TURKEY OFFICE

ISTANBUL

Maslak Mah. Eski Buyukdere Cad. No:27, Sariyer 34485 Istanbul, Turkey

LONDON
UK OFFICE

LONDON

1st Floor, 123 Bishopsgate, London EC2N 3AA, United Kingdom

LET'S GROW TOGETHER

Get a same-day quote for your first shipment and leave the operations to us.

Get a Quote →